Privacy Policy
Effective Date: 3/26/2025
This Privacy Policy describes how ScaleMethods Partners LLC (d/b/a ScaleLogix A.I.) ("ScaleLogix," "we," "our," or "us") collects, uses, stores, and protects information obtained through our websites, platforms, AI systems, and consulting engagements (collectively, the "Services").
By using our Services, you consent to this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
A. Information You Provide Directly
Contact details (name, email, phone, address).
Business information (company name, industry, revenue range, niche selection).
Payment and billing information (handled via secure third-party processors).
Questionnaire and onboarding responses used to configure AI and CRM systems.
Communications and support requests.
B. Information Collected Automatically
IP address, browser type, device data, and usage analytics.
Cookies and tracking technologies for session management and marketing.
Log data and AI interaction metadata (used for system improvement only).
C. Information From Third Parties
Data from CRM integrations, email service providers, and advertising platforms.
Publicly available business information from prospect databases for lead generation.
Third-party vendors providing identity or payment verification services.
2. How We Use Information
We use collected information to:
Deliver and customize AI and automation systems.
Operate and maintain our Intelligent Client Acquisition System (ICAS).
Provide consulting, support, and communications to Licensees and Clients.
Process payments and manage contracts.
Improve our platform performance and AI models.
Send administrative updates, invoices, and optional marketing communications.
Comply with legal and regulatory requirements.
We do not sell or rent personal information to any third party.
3. AI and Automation Data Use Disclosure
ScaleLogix A.I. uses AI-driven agents and automation frameworks to facilitate client outreach and operations.
These systems may temporarily store interaction data (such as lead messages or client responses) to train logic and enhance workflow accuracy.
All AI training data is:
Processed under confidentiality agreements.
Aggregated and de-identified where possible.
Restricted to authorized ScaleLogix staff and service providers.
Licensees must ensure their own use of AI and lead data complies with GDPR, CCPA, CAN-SPAM, and similar laws.
4. Data Sharing and Third-Party Access
We may share limited information with:
Technology partners (e.g., CRM, email, and ad platform providers).
Payment processors for billing transactions.
Contractors and service providers bound by confidentiality agreements.
Legal and regulatory authorities when required by law or to protect our rights.
We do not authorize third parties to use client data for independent marketing or analytics outside of ScaleLogix's operational scope.
5. Cookies and Tracking
Our website and funnels use cookies and pixels to:
Analyze traffic and user behavior.
Retarget ads and measure conversion performance.
Maintain session functionality and security.
You may disable cookies in your browser settings; however, certain features may not function properly.
6. Data Retention
Operational data is retained for the duration of the license term plus three (3) years.
Financial records are retained for a minimum of seven (7) years to comply with tax and audit laws.
You may request data deletion (subject to legal obligations) by contacting privacy@scalelogix.ai.
7. Data Security
ScaleLogix maintains administrative, technical, and physical safeguards to protect your data, including:
Encryption of stored and transmitted data.
Limited employee access based on need and role.
Routine system audits and compliance checks.
While we use reasonable security measures, no system is 100% secure. You acknowledge the risk of online data transmission.
8. Client and Licensee Data Ownership
Each Licensee retains ownership of its own:
Brand assets and domains,
CRM client and prospect data, and
AI workflows customized under its brand.
ScaleLogix retains ownership of its underlying infrastructure, automation frameworks, and intellectual property.
9. Your Rights
Depending on jurisdiction, you may have rights to:
Access, correct, or delete personal data.
Opt out of marketing emails and cookies.
Withdraw consent for AI data processing.
File a complaint with your data protection authority.
Requests should be submitted to privacy@scalelogix.ai with "Data Rights Request" in the subject line.
We will respond within 30 days.
10. Children's Privacy
Our Services are intended for adults (18+) and are not marketed to children.
We do not knowingly collect data from minors.
11. International Data Transfers
If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. By using our Services, you consent to this transfer and processing under U.S. law.
12. Updates to This Policy
We may update this Policy periodically to reflect changes in law or operations.
The latest version will always be available on our website with the effective date listed above.
Material changes will be communicated via email or notice on the site.
13. Contact Information
ScaleMethods Partners LLC (d/b/a ScaleLogix A.I.)
5203 Juan Tabo Blvd NE, Suite 2B
Albuquerque, NM 87111 USA
Email: privacy@scalelogix.ai